The trust of our customers is Omega Auto Care’s (OAC) most valuable asset. We safeguards that trust by keeping nonpublic personal information about customers in a secure environment and using that information in accordance with this Privacy Policy.

By consenting to Omega AutoCare’s privacy policy, you have agreed to us contacting you by email, text or telephone at email address or telephone number(s) you provide even if you are on a corporate, state or national Do Not Call Registry. We may use a computer or automated technology to contact you. There will always be a real person connecting with you whether by phone, text or email. You understand that consent is not a condition of purchase.

Below is Omega Auto Care’s privacy pledge to our customers:

Information We May Collect

Omega Auto Care (OAC) may collect nonpublic personal information about you from the following sources:

  1. Information we receive from you (or is provided to us on your behalf) on applications and other forms, such as your name, address, telephone number, employer, and income;
  2. Information about your transactions with the companies of OAC or other non-affiliated parties, such as your name, address, telephone number, age, insurance coverage, transaction history, claims history and premiums;
  3. Information you provide to us on applications or from health care providers, such as doctors and hospitals, to determine your past or present health condition. Health information will be collected as we deem appropriate to determine eligibility for coverage, to process claims, to prevent fraud, and as authorized by you, or as otherwise permitted or required by law.

Information We May Disclose and To Whom We May Disclose Information

The nonpublic personal information OAC may collect as described above may be disclosed in order to deliver products and services to you, provide customer service or administer your account.

Disclosures Permitted by Law

OAC may disclose all of the nonpublic personal information described above, as permitted by law. For example, we may use affiliated and non-affiliated parties to perform services for us, such as providing customer assistance, handling claims, protection against fraud and maintaining software for us. We also may disclose information in response to requests from law enforcement agencies or State insurance authorities.

Information Regarding Former Customers

OAC does not disclose nonpublic personal information about former customers or customers with inactive accounts, except in accordance with this Privacy Policy.

Our Security Procedures

Omega Auto Care restricts access to nonpublic personal information about you to those employees whom we determine have a legitimate business purpose to access such information in connection with the provision of products or services to you. We employ security techniques designed to protect our customer data. We provide training and communications programs designed to educate employees about the meaning and requirements of our strict standards for data security and confidentiality.

This website is intended solely for the purpose of providing general information with respect to vehicle service contracts. You must refer to the actual vehicle service contract to obtain specific information about definitions; terms and conditions; coverage; benefits; claim instructions; exclusions; and special state requirements.